ACT Solutions
Four fronts. Each with what sustains the operation.
From IT to the front-desk Wi-Fi, every solution below is deployed, monitored, and operated by ACT, with evidence of what was done, not just the promise that it works.
01 · Managed IT Services
Managed IT with predictability.
Continuous IT infrastructure management to reduce failures, organize processes, monitor assets, and bring predictability to the operation.
Suporte Técnico ACT
Single point of contact for the whole operation: tickets opened, triaged, and tracked in GLPI, from start to finish.
- Remote and on-site support, with no handoffs between departments
- Business hours + extended on-call coverage on weekdays, weekends, and holidays
- Full traceability: every ticket categorized and with a history
Monitoramento
Continuous visibility over any network asset, with automatic alerts and human contact from the NOC for any outage.
- Servers, links, switches, UPS units, applications, and websites
- Automatic notification via WhatsApp, Telegram, or email
- Human contact from the NOC for incidents active for more than 10 minutes
Gestão de Servidores
ACT as the end-to-end owner of the infrastructure, from the physical server to the public cloud.
- Virtualization in Proxmox and instance management on AWS, Google Cloud, Azure, and others
- Layered backup: complete servers, versioned files, and databases
- Automatic ticket creation by the NOC for any anomaly
02 · Security
Essential security with auditable evidence.
The operation's protection layer, covering firewall, VPN, web protection, backups, logs, monitoring, testing, and security practices aimed at reducing risk.
Firewall ACT
Entry-point perimeter in a compact appliance running hardened Linux/BSD, built for networks of up to 50 hosts.
- Stateful firewall, advanced routing (BGP, OSPF), and VLANs
- Site-to-site VPN and remote access via IPsec, OpenVPN, and WireGuard
- Continuous monitoring and response by ACT's NOC
pfSense
Layer 3/4 corporate firewall on a proven open-source platform, for networks that demand robustness and flexibility.
- Corporate-grade VPN: IPsec, OpenVPN, and WireGuard at scale
- Advanced routing, multi-WAN with failover and load balancing between carriers
- Integration with RADIUS and Active Directory
- Logs with ACT Log Vault: 30 days searchable, 12 months archived, or a custom period based on the client's needs
FortiGate
Next-generation firewall (NGFW) with layer-7 inspection, IPS, application control, web filtering, and SD-WAN in an enterprise appliance.
- Full UTM from the entry-level model, with hardware-accelerated processing
- SD-WAN with link selection by application and automatic failover
- Centralized fleet management, with VPN access and 24x7 monitoring
- Logs with FortiAnalyzer: event correlation, scheduled reports, and history retention for auditing and LGPD compliance
- SOCaaS available: security monitoring, threat detection, and incident response as a service managed by ACT
03 · Cloud
Modern infrastructure for performance and resilience.
Cloud infrastructure, critical environments, backup, availability, and corporate services designed for resilience, performance, and recovery.
ActMail
Corporate email under your own domain, hosted in Brazilian data centers with data sovereignty under LGPD.
- Antispam, antivirus, 2FA, and SPF, DKIM, and DMARC records
- Integrated Drive, calendar, contacts, and online document editing
- Contractual availability of 99.8% per month
Cloud Backup
Automated, encrypted backup stored outside the client's environment, ready for restoration at any time.
- Covers files, workstations, servers, and databases
- Encryption in transit and at rest, in ACT's private cloud
- Full virtual instance backup for Proxmox environments
04 · Connectivity
Stable, monitored network.
Network management, connectivity, telephony, Wi-Fi, monitoring, authentication, and availability to keep the operation's communication and flow running.
PABX IP Cloud
Corporate phone system in a private cloud, with SIP extensions, IVR, call queues, and call recording.
- Its own Manager panel, with a real-time call dashboard
- Fraud protection: geo-blocking and fail2ban against brute-force attempts
- 24/7 monitoring and end-to-end support, from the extension to the carrier trunk
Rede Sem Fio Corporativa
Professional Wi-Fi as a managed service, from coverage survey to daily monitoring.
- Corporate authentication via 802.1X, RADIUS, and Active Directory
- Networks segregated by VLAN: corporate, operations, and guests
- Guest portal with temporary access and automatic expiration
AuthBridge
Network authentication, authorization, and access management, connecting users, corporate databases, and security infrastructure.
- Automatic authentication of visitors, employees, and contractors
- Report of who connected, when, and through which flow
- Recurrence history, also useful outside of IT
Don't know where your operation is exposed?
Talk to ACT and find out which of these fronts needs attention first.
Talk to ACT